2016 has been a year of big change in the Information and Support Centre with the retirement of Jenny Hose in June. Jenny started work in the Information and Support Centre in June 2006, and has been an invaluable asset to the Lung Foundation over the last 10 years. Her knowledge, dedication, ability to think out of the box, as well as her bubbly personality and infectious laugh will be greatly missed and we wish her all the best for her retirement. On 20 June, we were pleased to welcome our newest member of staff Michelle Wacker to the Information and Support Centre. Michelle works three days a week and looks forward to answering your enquiries.