Another part of the Australian Government’s response to COVID-19 includes the ability to order medication online for home delivery. This service is available for people at higher risk of serious infection, including people with chronic health conditions or who are immunocompromised. The service is available from any pharmacy approved to dispense and supply Pharmaceutical Benefits Scheme and Repatriation Pharmaceutical Benefits Scheme medications. Contact your pharmacist for more information.

Find out more about the Home Medicines Service.

Other key advice:

  • Don’t stop taking your medication unless advised by your treating doctor.
  • Make sure you have an adequate supply of your daily and emergency medications.
  • Check the dates of your prescriptions to ensure they are current.
  • Call your doctor and make sure you are on the correct treatment and ask them to check your inhaler technique so you can be confident that you are correctly receiving your medication.
  • If you require medical attention, ensure you take all medication with you if you are required to attend the hospital or your GP practice.

Connecting with your treating healthcare team

As part of the Australian Government’s response to the COVID-19 pandemic, consumers are now able to access health services via telephone and video calling apps and software such as Zoom, Skype, FaceTime, Duo and GoToMeeting. This will allow consumers to access health services in their homes to reduce their risk of exposure to COVID-19. These services will only be provided where appropriate and clinically safe.

Telehealth services will be provided until September 30 2020, unless advised otherwise.

Eligible patients should ask their treating healthcare team about their telehealth options, and discuss the eligibility criteria to be bulk billed for these options.

COPD and Asthma

People living with asthma and/or Chronic Obstructive Pulmonary Disease (COPD) are advised to continue to use their prescribed medications during the COVID-19 pandemic.

You may have heard that “corticosteroids” should be avoided during the COVID-19 outbreak, however, this information is referring to the non-indicated use of oral corticosteroids. All patients who are prescribed regular inhaled corticosteroid medications (known as preventers) and/or long-term oral corticosteroids should continue to take their medication unless advised otherwise by their doctor. Stopping any inhaled asthma or COPD medication suddenly may lead to a worsening of your symptoms or a flare-up in your condition. If you are on long-term oral corticosteroid medications (tablets) you should not suddenly stop this medication. Only ever stop or reduce any medication doses under direct instruction for your treating healthcare team or GP.

If your symptoms worsen, follow your written asthma or COPD action plan. If you do not have one, or your plan is not up-to date, consult with your doctor.

Spacer technique

Using a spacer with your puffer to help improve delivery of the medication into your airways is critical to ensure you get the most benefit from your medication.

Why should I use a spacer? 

Spacers help the medication to get down into your lungs where it is needed.  Using a spacer also helps to reduce the medication landing in your throat and mouth. A puffer and spacer is also less challenging to use than a puffer alone because you don’t have to co-ordinate pressing down on the puffer and breathing in. Spacers are especially useful if you have trouble taking in one big breath and holding your breath. If you use a spacer with your puffer, you can use the four breathe technique, breathing in and out gently on the spacer which you may find easier. 

How do I clean my spacer? 

A spacer should be cleaned every 2-4 weeks and following a cold/flu. To clean your spacer: 

  • Pull it apart where possible 
  • Wash it in warm soapy water and allow it to drip-dry; do not rinse it or dry it with a cloth, as this can result in static build up inside of the spacer 
  • Put the spacer back together again once it is completely dry. 

New spacers (e.g. Able Spacer Universal, Breath-A-Tech, Volumatic) need to be washed before you use them for the first time. Spacers made from antistatic polymers (e.g. Able A2A, AeroChamber Plus, Breathe Eazy, La Petite E-Chamber, La Grande E-Chamber, OptiChamber Diamond) do not need to be washed before first use, nor do disposable cardboard spacers. 

Misinformation Alert: ‘Rescue packs’ for patients with asthma and Chronic Obstructive Pulmonary Disease 

We have been made aware of some inaccurate information circulating social media regarding “rescue packs” to be provided to people with asthma or Chronic Obstructive Pulmonary Disease (COPD) during the coronavirus (COVID-19) outbreak. This scheme is not available in Australia and people living with asthma or COPD unfortunately cannot receive a pack from a pharmacy, GP or hospital at this point. If your symptoms worsen, follow your written asthma or COPD action plan. If you do not have one, or your plan is not up-to date, please consult your doctor as soon as possible. 

If you or a loved one have asthma or COPD, please remember: 

  • If you need more daily or ‘flare-up’ medicines please contact your treating doctor rather than visiting a hospital for medication 
  • Check the dates of your scripts to ensure they are current 
  • If you’re symptoms worsen please follow the advice on your asthma or COPD action plan. If you do not have one, or your plan is not up-to date, consult please your treating doctor 
  • You can book a telephone appointment with your GP through newly introduced Telehealth program 
  • Please only go to hospital in a medical emergency. 

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