Consumer Engagement Strategy: Partnerships in Action
Lung Foundation Australia is committed to enhancing our partnerships with consumers, carers and families so that they are at the heart of everything we do.View more
Lung Foundation Australia is committed to enhancing our partnerships with consumers, carers and families so that they are at the heart of everything we do. Our work is centred on the needs of those living with lung disease, and underpinned by the values of compassion, courage, respect and collaboration.
As we head into 2020 we are pleased to present our Consumer Engagement Strategy. Please click here to review.
The Consumer Engagement Strategy demonstrates how you can actively partner with us in the planning, implementation and improvement of our services. This includes a range of options so that consumers can decide when and how they want to be involved.
Lung Foundation Australia invited consumers to share their voice in the 2019 Consumer Engagement Survey. We were pleased to receive a total of 348 responses, which represents a 16% response rate. These responses played a significant role in helping us shape the Consumer Engagement Strategy and partnership opportunities.
Top five responses in each category for the question, in terms of your connection with Lung Foundation Australia.
What gives you hope?
What frustrates you?
What are your expectations?
The following graph summarises the partnership options that appeal to the respondents.
Lung Foundation Australia have progressed several Consumer Engagement activities to build and enhance our consumer partnerships, including:
What’s next for Consumer Engagement?
If you are interested in further discussion on consumer engagement please email: email@example.com
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